52 Chapter 7 References
Verna Johnson
Guffey, M. E., Loewy, D., & Almonte, R. (2019). Essentials of Business Communication, Eighth Edition. Toronto, ON: Nelson Education /Cengage Learning.
LearnFree. (2018, May 11). Writing a clear business memo [Video]. YouTube. https://www.youtube.com/watch?v=eHZdnldGuls
LearnFree. (2017, December 6). Writing an effective business email. [Video file]. YouTube. https://www.youtube.com/watch?v=amJZXjxnhTI
Oberlo. (2024, March 18). How many emails are sent per day? https://www.oberlo.com/statistics/how-many-emails-are-sent-per-day
Williams, W. & Sonja, N. (2022). Fundamentals of Business Communication Revised. https://pressbooks.bccampus.ca/businesswritingessentials2/chapter/6-2-emails/ [Used under CC BY 4.0]
