Chapter 9: Leading and Participating in Workplace Meetings

Meetings and group discussions are a routine part of workplace communication—whether they happen in person, online, or across time zones. Your ability to lead or contribute effectively in these settings affects team dynamics, decision-making, and overall productivity.

This chapter will help you build the skills needed to organize and lead effective group discussions and meetings. You’ll learn how to assess your workplace culture and adapt your communication style, deliver difficult messages with care, and manage interactions in both small and large groups. You’ll also explore best practices for running formal and informal meetings, including strategies for virtual settings. These tools will help you create more inclusive, engaging, and productive communication experiences for your team.