By setting a clear tone, using inclusive communication, and supporting quieter members, you can help your group have more balanced and productive discussions.
17 Clarifying Ideas to Support Understanding (2.5.3)
Verna Johnson
During group discussions, leaders need to summarize and clarify key points to help the team stay focused and move toward solutions. This often means condensing a long conversation into two or three main ideas and stating them clearly. While it may sound simple, it takes practice—and it’s a skill teams rely on. Good summaries help everyone understand the discussion, stay on track, and respond in a constructive way.
Watch Group Leadership Skills: Part 4 to learn strategies to lead clear, productive group discussions.
Video 2.3: Handling an Overly Talkative Person | Running Time: 6:55
Group Leadership Skills: Part 3 | Published by Communication Coach Alexander Lyon | Dec 18, 2016
After watching the video, review these key takeaways:
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Understand the Cause
Most overly talkative members aren’t trying to dominate the group—they’re often trying to help or fill uncomfortable silences, especially if others are quiet. In some cases, however, their behaviour may stem from attention-seeking, insecurity, or control issues. -
Set Expectations Early
At the start of a new group or project, clearly state that everyone should have the opportunity to contribute. This proactive framing sets a respectful tone and prevents problems before they start. -
Use Clear Verbal Prompts
Redirect the conversation by using inclusive and respectful phrases like, “Thanks, John. Now I’d like to hear from someone we haven’t heard from yet,” or, “If you haven’t spoken in a while, now’s your chance.” These verbal cues encourage broader participation without embarrassment. -
Draw Out Quieter Members
Use strategies such as asking everyone to jot down an idea before sharing or pairing up to discuss their thoughts before opening up to the larger group. These techniques help introverted or hesitant members feel more confident speaking up. -
Have a One-on-One Conversation if Needed
If the issue continues, speak privately with the person. Acknowledge their contributions, but explain that you’d like their help encouraging others to participate more. Framing them as a leader can make the conversation more positive and productive. -
Use Public Correction as a Last Resort
Avoid calling someone out in front of the group unless absolutely necessary. If you must interrupt, do it as politely as possible—for example, “Sorry to interrupt—let’s move on to the next point.” Be respectful and face-attentive to avoid embarrassment or tension.
