73 Before, During, and After the Interview (6.3.2)

Effective techniques before, during, and after an interview can help you make better hiring decisions and create a positive experience for candidates. The following are best practices to guide you through each stage of the interview process.

Before the Interview

Plan Your Questions In Advance

Prepare a clear list of questions relevant to the role and respectful of the candidate. Write or type your questions and talking points so you can refer to them during the interview. Having a plan helps you stay focused and prevents awkward pauses or missed topics.

Do Your Research

Watch examples of real interviews online—both employment interviews and others, such as public or celebrity interviews—to observe different approaches. Identify techniques you’d like to emulate or avoid. This can help you shape the tone and flow of your own interviews.

Do a Mock Interview

As job seekers prepare with mock interviews, you can practice interviewing skills with a colleague or mentor. Mock interviews help build confidence, test questions, and refine your approach before meeting real candidates.

Stay Organized

Before the interview, review the candidate’s application materials thoroughly. Bring a copy of their résumé and any other relevant documents to refer to during the conversation. Being prepared will help the interview run smoothly and demonstrate professionalism.

During the Interview

Be Positive and Professional

Candidates appreciate a friendly, respectful tone. Your attitude helps set the tone for the interview and may influence how comfortable the candidate feels. If a candidate gives an unexpected or unclear response, stay calm and offer a follow-up or rephrase the question to give them another chance to clarify.

Explain the Interview Process and Timeline

At the start of the interview, introduce yourself and briefly explain what to expect. Let the candidate know you’ll ask questions to learn more about their experience and qualifications. Before ending the interview, clearly explain the next steps, such as when and how they can expect to hear back from you.

After the Interview

Follow Up With Each Candidate

Always follow up with candidates, regardless of whether they are selected for the position. Prompt and courteous communication shows professionalism and respect for their time and effort in the process. Even candidates who aren’t hired may apply again in the future or recommend your company to others.