59 Chapter 8 References
Guffey, M. E., Loewy, D., & Almonte, R. (2019). Essentials of Business Communication, Eighth Edition. Toronto, ON: Nelson Education /Cengage Learning.
Riley, P. G. (2002). The one-page proposal: How to get your business pitch onto one persuasive page (p. 2). New York, NY: HarperCollins.
Williams, W. & Sonja, N. (2022). Fundamentals of Business Communication Revised. https://pressbooks.bccampus.ca/businesswritingessentials2/chapter/6-2-emails/ [Used under CC BY 4.0]