Verna Johnson
This textbook provides a comprehensive and accessible introduction to managerial communication, designed for college and polytechnic students preparing to lead in today’s diverse, digital, and team-driven workplaces. With a balance of foundational theory and real-world application, the book equips learners with practical skills to communicate clearly, ethically, and professionally across a range of business contexts.
Created with language accessibility in mind, this textbook uses clear, student-friendly language to support all learners—including international students and those new to professional communication. Key topics include workplace communication foundations, inclusive team communication, intercultural competence, business writing, using AI tools, and delivering effective presentations. Students will learn to plan, write, and revise professional documents such as emails, memos, reports, and proposals, and to lead and contribute to meetings, interviews, and group projects.
To support active learning, the book includes embedded videos and H5P interactive activities, helping students stay engaged while building confidence and competence. Whether learners are preparing for their first co-op position or their future management career, this textbook offers the essential communication tools needed to succeed in today’s fast-paced and evolving workplace.