This textbook offers a comprehensive and accessible introduction to managerial communication, designed for college and polytechnic students preparing for leadership roles in today’s diverse, digital, and team-based workplaces. Blending foundational theory with practical strategies, the book equips learners with the tools they need to communicate clearly, professionally, and ethically across a variety of business contexts.
Key topics include professional and workplace communication foundations, team collaboration and leadership communication, intercultural competence, inclusive and respectful language, and the use of AI in writing and editing. Students will learn to plan and revise business documents such as emails, memos, reports, and proposals, and develop strong presentation and public speaking skills. Special attention is given to communication in virtual environments, writing with clarity and purpose, using visual aids effectively, and conducting and participating in interviews. With a focus on real-world application and workplace readiness, this textbook helps students build the communication confidence needed to lead teams, manage relationships, and contribute meaningfully in a variety of professional settings.